THIS IS WHERE THE MAGIC HAPPENS!

PRIVACY POLICY At Fly Rollers, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information both online and in-store. Information we collect online-personal information (name, email, address, payment details) during purchases. - Browsing data (IP address, cookies, pages visited). In-Store-personal information (name, phone number) when signing up for loyalty programs or making purchases. - Surveillance footage for security purposes. How we use your Information - To process and fulfill orders. - To communicate with you about your order or inquiries. - To improve our services and customer experience. - For marketing purposes if you opt-in. Sharing Your Information - We do not sell or rent your personal information to third parties. - We may share information with service providers (e.g., payment processors, shipping companies) to facilitate transactions. - We may disclose information if required by law or to protect our rights. Data Security We implement appropriate security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. Your Rights - You have the right to access, correct, or delete your personal information. - You may opt-out of marketing communications at any time. Changes to This Policy We may update this privacy policy from time to time. Any changes will be posted on our website, and we will notify you via email if significant changes occur. Contact Us For questions or concerns about this privacy policy, please contact us at: Email: selise@flyrollers.com Phone: 678-800-3794 Address: 2695 Sugarloaf Pkwy Lawrenceville, GA 30044 Your trust is important to us, and we are dedicated to protecting your personal information. Thank you for choosing Fly Rollers.

**Standard Return Policy** At Fly Rollers, we want you to be completely satisfied with your purchase. If you need to return an item, please adhere to the following policy: 1. **Eligibility for Return**: Items must be unopened, unworn, and unaltered to qualify for a return. All returns MUST have all pieces (includes items such as tools, laces, stoppers, barrings, wrapping, original packaging, etc) Customization orders are not eligible for return. 2. **Return Period**: Returns must be initiated within 7 days of receiving your order. For shipping orders You will have 7 days after your package has been delivered. If you would like to return any items. Customers are responsible for paying for shipping the item (s) back, otherwise, return in store. 3. Special Orders: All special orders that are not customized maybe returned but will be subject to a 10% restock fee. 4. **Return Process**: - Contact our customer service team at 678-800-3794 to request a return authorization. - Ensure the item is securely packaged in its original packaging. 5. **Refund Method**: Refunds will be processed to the original payment method once the returned item is received and inspected. 6. **Non-Returnable Items**: All customized items are final sale and cannot be returned. 7. **Shipping Costs**: Return shipping costs is the responsibility of the customer unless the return is due to an error on our part. 8. **Exchanges**: We do process direct exchanges, in-store Only. If you need a different item, please return your original purchase and place a new order. For any questions or concerns regarding your return, please contact our customer service team. Thank you for shopping with us!

**Processing Time** Orders are typically processed within 3-5 business days. Once your order is ready for shipment, you will receive a confirmation email containing your tracking information. Special orders may require additional processing time, typically 5-7 business days. **Shipping Methods** We offer a range of shipping options to suit your needs, including standard, expedited, and express shipping. The available methods and associated costs will be displayed at checkout. **Shipping Rates** Shipping costs are determined by the destination, package weight, and the chosen shipping method. We may offer free shipping for orders over a certain amount, which will be indicated during checkout. **Delivery Times** - **Standard Shipping:** 5-7 business days - **Expedited Shipping:** 2-3 business days - **Express Shipping:** 1-2 business days Please note that delivery times are estimates and may vary based on your location and external factors. Check your shipping confirmation email for specific delivery expectations. **International Shipping** Currently, we do not offer international shipping. **Order Tracking** Once your order has shipped, a tracking number will be sent to you via email, allowing you to monitor the progress of your shipment. **Issues with Delivery** If you experience any issues with the delivery of your order, please contact our customer service team within 14 days of the expected delivery date for assistance. **Returns and Exchanges** For details on returning or exchanging items, please refer to our [Returns Policy](#). For further inquiries, please reach out to us at **selise@flyrollers.com**.

**Terms and Conditions for Fly Rollers LLC** **OVERVIEW** This website is operated by Fly Rollers LLC. Throughout the site, the terms “we”, “us”, and “our” refer to Fly Rollers LLC. Fly Rollers LLC offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content. Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms. Any new features or tools added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes. Our store is hosted on LightSpeed., which provides us with the online e-commerce platform that allows us to sell our products and services to you. --- **SECTION 1 - ONLINE STORE TERMS** By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence or that you have given us consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. --- **SECTION 2 - GENERAL CONDITIONS** We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and adaptations to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us. --- **SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION** We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. --- **SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES** Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice at any time. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service. --- **SECTION 5 - PRODUCTS OR SERVICES** Certain products or services may be available exclusively online and may have limited quantities. Products are subject to return or exchange only according to our Return Policy. We make every effort to display product colors and images accurately; however, we cannot guarantee that your screen's display will be accurate. --- **SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION** We reserve the right to refuse any order. We may limit or cancel quantities purchased per person or per household at our sole discretion. If we make changes or cancel an order, we will attempt to notify you using the contact information provided. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. --- **SECTION 7 - OPTIONAL TOOLS** We may provide access to third-party tools over which we neither monitor nor have any control. Any use of optional tools is at your own risk and discretion, and you should ensure that you approve of the terms on which tools are provided by the relevant third-party provider(s). --- **SECTION 8 - THIRD-PARTY LINKS** Our Service may include links to third-party websites or materials. We are not responsible for the content or accuracy of any third-party materials or websites, nor any harm related to the use of such sites. Please review third-party policies carefully before engaging in any transaction. --- **SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS** If you submit feedback or comments, you agree that we may use them in any medium without restriction. We are not obligated to maintain any comments in confidence, pay compensation, or respond to comments. You agree that your comments will not violate any third-party rights or contain offensive material. --- **SECTION 10 - PERSONAL INFORMATION** Your submission of personal information through the store is governed by our Privacy Policy. --- **SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS** Occasionally, there may be errors or omissions in information on our site. We reserve the right to correct any inaccuracies and to update information at any time without notice. --- **SECTION 12 - PROHIBITED USES** You are prohibited from using the site or its content for unlawful purposes, including infringing upon intellectual property rights, spamming, uploading viruses, or any malicious code. We reserve the right to terminate your use of the Service for violating prohibited uses. --- **SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY** We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that results from the use of the Service will be accurate. The Service and all products delivered to you are provided “as is” and “as available” without warranties. Fly Rollers LLC shall not be liable for any injury, loss, claim, or damages resulting from your use of the Service. --- **SECTION 14 - INDEMNIFICATION** You agree to indemnify Fly Rollers LLC from any claim due to your breach of these Terms or violation of any rights. --- **SECTION 15 - SEVERABILITY** If any provision of these Terms is deemed unlawful, it shall be severable and not affect other enforceable provisions. --- **SECTION 16 - TERMINATION** The obligations of the parties incurred prior to termination survive the termination of this agreement. These Terms are effective unless terminated by either you or us. If you fail to comply with any term, we may terminate the agreement and deny access to the Service. --- **SECTION 17 - ENTIRE AGREEMENT** These Terms constitute the entire agreement and understanding between you and Fly Rollers LLC regarding the Service. --- **SECTION 18 - GOVERNING LAW** These Terms are governed by the laws of the State of Georgia. Any legal action will be resolved in Gwinnett County, Georgia. --- **SECTION 19 - CHANGES TO TERMS OF SERVICE** We reserve the right to update, change, or replace any part of these Terms at our discretion. It is your responsibility to check our website periodically for updates. --- **SECTION 20 - CONTACT INFORMATION** For questions about the Terms of Service, please contact us at Selise@FlyRollers.com or call 678-800-3794.